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UNO Logo
  • LSU New Orleans
  • Quality Enhancement Plan

Quality Enhancement Plan

The Quality Enhancement Plan, Arrive and Thrive is a 5-year initiative to support first year students in English and Math. It is designed for driven students who are ready to transform their future! The goal is to improve academic performance, persistence, and degree completion through fostering a growth mindset to build confidence. Reinforcing statements like, ‘I’ve got this,’ ‘effort leads to improvement,’ and ‘challenges are part of the journey.'

Quality Enhancement Plan

Fostering Growth Mindset

LSU New Orleans Student
DRIVE

Goal Oriented Optimism
I’ve got this!

LSU New Orleans Students
STRIVE

Embrace Challenges
Challenges are part of the journey! 

LSU New Orleans Student
REVOLUTIONIZE

Learn from Criticism, Reflex and Improve 
Effort leads to improvement!

FAQ - General Questions

Learn more about what a quality enhancement plan is and about Arrive & Thrive.

  • What is the Arrive & Thrive QEP?

    The Arrive & Thrive Quality Enhancement Plan (QEP) is a university-wide initiative focused on improving first-year student success, particularly for students in the Dual Pathways program who require additional support in Math and English. The goal is to help students persist, succeed, and graduate by enhancing academic and student support services.

  • What does "Arrive & Thrive" mean?

    "Arrive & Thrive" reflects our commitment to use growth mindset to help students not only start their college journey but also persist and succeed. 

  • What are the three pillars of Arrive & Thrive?

    The Arrive & Thrive initiative is built on three core pillars, each tied to growth mindset principles to help students overcome challenges and persist in their education:


    • Drive: Encouraging students to set goals and believe in their ability to improve through effort and practice. This aligns with growth mindset pedagogy, which emphasizes that intelligence and abilities can develop over time.

    • Strive: Helping students embrace challenges and persist through difficulties in their academic journey. Growth mindset encourages resilience and learning from setbacks rather than viewing obstacles as fixed limitations.

    • Revolutionize: Empowering students to learn from feedback, adapt, and continuously grow as learners. This reflects the iterative nature of learning, where students refine their skills through persistence and constructive feedback.
  • Why does the university need a QEP?

    A QEP is a required part of our university’s accreditation process and demonstrates our commitment to continuously improving student learning and success. Arrive & Thrive was developed based on institutional research showing that first-year students in corequisite Math and English courses have lower retention and success rates. By addressing these challenges, we can help more students stay on track for graduation.

  • How was the QEP developed?

    The QEP was developed through campus-wide input, including faculty, staff, students, and administrators. The topic was chosen based on student success data and aligns with the university’s 2030 Strategic Plan for retention and completion.

  • How will we know if Arrive & Thrive was successful?

    The University will be assessing and reporting on the QEP's effectiveness over the next five years, especially looking at persistence & retention rates, GPA improvements, and course pass rates for students in the program. 

    The Office of Institutional Effectiveness, Research, and Planning (OIERP), the QEP Leadership Committee, and University College Leadership will evaluate and adjust the plan as they review the data collected over time.

  • How Does the QEP Align with Institutional Goals & Accreditation Standards?

    The QEP directly supports the University's 2030 Strategic Plan, specifically in:

    • Priority 1: Removing barriers to student success.
    • Priority 2: Strengthening equity and inclusion in instruction.
    • Priority 4: Enhancing innovative and inclusive learning environments.

    The plan aligns with SACSCOC accreditation standards by demonstrating:

    • Institutional commitment to student learning outcomes.
    • Measurable improvements in retention and completion rates.
    •  Faculty-led initiatives to enhance teaching effectiveness.

FAQ - Student Impact

Learn more about how Arrive & Thrive will support Privateers for the next 5 years and beyond.

  • How will Arrive & Thrive help students?

    Students will benefit from:

    • Improved advising and mentoring to support their academic journey.
    • Peer learning communities to connect with fellow students in corequisite Math and English.
    • Growth mindset strategies that help build confidence and persistence in challenging courses.
    • AI-powered support tools like the BrUNO chatbot, which provides reminders, study tips, and access to resources.
  • Will the QEP make my classes harder?

    No! The QEP is designed to support student learning, not increase difficulty. By providing targeted interventions like embedded tutoring, structured peer support, and faculty training in student-centered instruction, we aim to help students thrive in their courses.

  • How do I know if I am part of the QEP?

    The QEP primarily supports first-year students enrolled in corequisite Math (Math 1115) and English (ENGL 1157) courses. However, many of its benefits—such as growth mindset strategies and BrUNO chatbot support—are available to all students.

  • What happens after 5 years with the QEP?

    The intention of Arrive & Thrive is learn what interventions benefit students in Dual Pathways and expand helpful services to all students. 

FAQ - Faculty & Staff Involvement

A QEP is intended to help all of campus improve. Learn more below.

  • How are faculty involved in the QEP?

    Faculty are central to the success of Arrive & Thrive. They receive professional development on growth mindset teaching strategies, differentiated instruction, and inclusive pedagogy. Faculty also collaborate with academic support staff to provide early interventions for struggling students.

  • How does the QEP affect academic advisors and student support staff?

    Academic advisors and student success teams like the staff in Student Affairs and the University College play a key role in supporting QEP students. The plan strengthens data-driven advising, integrates early alerts for at-risk students, and enhances mentorship programs to help students navigate their first year successfully.

FAQ - University Commitment & Resources

Learn more about the ways the University is working to bring Arrive & Thrive to life.

  • How is the university supporting the QEP?

    The university has committed financial, human, and technological resources to ensure the success of Arrive & Thrive. This includes funding for faculty training, peer mentoring, expanded tutoring services, and AI-driven student support tools like BrUNO.

    The University is also in partnership with the Gardner Institute and Complete College America (CCA) to work with a cohort of other universities who are doing similar work on their campuses to provide peer-ro-peer support.

  • Is the QEP just a temporary initiative?

    While the QEP is a five-year initiative for accreditation purposes, the university is committed to long-term improvements in student success. Many of the strategies introduced through Arrive & Thrive will continue to be refined and expanded beyond the official QEP period.


Growth Mindset Interventions

Student Affairs

New Student Experience, MAMBO Orientation, BRUNO Chat Messaging, Early Alerts, Digital Folders

Faculty Development, Center for Teaching Innovation

Growth Mindset Training for Instructors

First-Year Math Initiatives

9 strategies to promote G.M. in students

First-Year Writing Initiatives

Improve syllabus communication, consistency; G.M.-oriented textbook; Self-reflections in portfolios


QEP Five-Year Timeline

Year one

Target 48-50 students in dual Pathways-Interventions implemented in fall MATH 1115 and ENGL 1157

Year two

Expand on Y1, Add UNIV 1000 sections

Year Three

Expand on Y2, Add spring semester first-year math, English classes

Year Four

Expand on Y3, Focus on all dual Pathways and Math Pathway students

Year five

Focus on sustainable institutional practices/support


QEP Annual Process Overview

QEP Annual Process Overview

Committee Members

Christy Corey, Chair
Shannon Williamson
LeeAnne Sipe
Ann O’Hanlon

Sheila Judge
Phil Pinkston
Meredith King
Tina Johnson

Amelie Reeves
Janet Barnwell Smith
Lisa Crespo
Nancy Biggio, Advisor

Guided by partnerships with Gardner Institute and Complete Colleges of America

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