Accounts Receivable

CURRENT STUDENTS:

If you are a currently enrolled student who wishes to participate in the extended payment plan for the upcoming term, please sign up for a payment plan EPPO in Workday.

FORMER STUDENTS:

The Accounts Receivable Office handles all inquiries regarding delinquent accounts. If you have a question about an outstanding balance or bursar hold on your student account, please contact the Accounts Receivable Office. 

Below are common reasons a bursar hold is placed onto your student account.

1. Delinquent tuition and fees
2. Balance forwarded from previous semester
3. Financial aid reversals (refund recoveries)
4. Account flagged for cash only payment due to NSF check(s)
5. Neglected payment arrangements
6. Account in collections
7. Housing penalty charges

Note:  According to state regulations, delinquent accounts will be sent to the Louisiana Attorney General's Office for collections. An account sent to the Attorney General's Office will incur a 33.33% collection fee and may also be subject to wage garnishments, tax refund garnishments, and other methods available to the Attorney General's Office to collect the debt. If a student's balance has been sent to the AG's office, they must pay the balance with their office. They cannot submit a payment to the University.

Bursar Holds:

1. Collection Agency Hold: Student's past due balance has been sent to the Attorney General's Office. Students must contact the AG's office to settle the balance. This hold prevents students from registering for classes, submitting a payment on workday, ordering transcripts, or receiving their diploma.
2. Write-off Hold: Student's past due debt has been written off. Students must satisfy their balance in full before registering or ordering transcripts.
3. Past Due Balance hold: Student has a balance which prevents from ordering transcripts or diplomas, receiving refunds. For balances over a certain amount, students are also prevented from registering.

Per University of Louisiana Board of Supervisors Policy Number: FB-IV.(3), institutions are not able to issue credit to students or Third-Party Providers.  Students or Providers that fail to pay the University on behalf of the student will have a transcript hold on their account.