Student Care Network

Student Care Network Flowchart (Download here)

Once your report is submitted, a member of the Student Care Network will review it to assess the student’s needs and any potential risk. The team may gather additional information, consult with campus partners, and develop a support plan tailored to the student’s situation. You may be contacted for follow-up or clarification if needed. The goal is always to connect the student with the right resources and promote their wellbeing and success.

If someone is in immediate danger or experiencing a crisis, call 911 or LSU New Orleans Police at 504-280-6666.

The Student Care Network is not an emergency response team, but we can provide important follow-up support after the situation is stabilized.

Yes! Students are welcome to refer themselves if they’re feeling overwhelmed, struggling with personal or academic challenges, or unsure where to turn. The Student Care Network is here to help you find support and navigate difficult circumstances. You don’t have to be in crisis to ask for help.

Yes, you may submit a report without identifying yourself. However, anonymous reports may limit the team’s ability to follow up or gather additional information. When possible, we encourage you to include your name so we can contact you if clarification is needed.

Reports are handled with care and shared only with those who need to know in order to support the student and uphold University policies. The information you share will be kept private to the extent possible, but absolute confidentiality cannot be guaranteed—especially if there are safety concerns. 

The team will use discretion and good judgment in how information is shared. In some cases, the student may be able to infer the source based on context, but we do not automatically share the name of the reporting party unless it’s necessary to ensure safety or compliance.

If you're unsure what to share, you can contact us first to talk it through at [email protected]. 

You can report any behavior that feels concerning, disruptive, or “not quite right.” Examples include:

• Noticeable changes in mood, appearance, or participation

• Expressions of hopelessness, distress, or withdrawal

• Disruptive or aggressive behavior toward others

• Signs of substance misuse

• Difficulty coping with a personal or academic issue

• Concerns shared by the student about their own wellbeing

You don’t need to determine whether something is serious enough—if you're unsure, it's okay to submit a report or consult with a member of the team.

If you’re unsure, go ahead and submit the report. The Student Care Network works closely with Student Conduct, Counseling Services, Accessibility Services, and other campus offices. We’ll make sure the concern reaches the appropriate team. You can also review this flowchart to help guide your decision.